Shipping Policy

Most website orders are processed within 1 to 2 business days after payment is authorized. Orders placed on weekends or holidays are typically reviewed on the next business day.

During periods of unusually high order volume, inventory reconciliation, or address verification, processing may take longer. If a meaningful delay occurs, DripGrows may contact you using the information provided at checkout.

DripGrows offers free standard shipping on eligible U.S. orders over $25. Orders below that threshold are charged the shipping rate shown at checkout based on the destination, order contents, and service level available.

If a product is marked as local-pickup-only, oversized, or otherwise excluded from standard parcel fulfillment, the product page or checkout flow will control instead of the general free-shipping threshold.

After a package leaves our fulfillment workflow, final delivery timing depends on the carrier, destination, weather, and other logistics conditions. Delivery dates displayed by carriers or at checkout are estimates only.

When tracking is available, we send shipment details by email after dispatch so you can monitor the package in transit.

Customers are responsible for providing a complete and accurate shipping address. Incorrect or incomplete address details can lead to delays, returned packages, or extra fees imposed by the carrier.

If your package appears delayed, arrives damaged, or shows a tracking issue, contact DripGrows as soon as practical so we can review the shipment record and help determine the next step.

Certain products may be available for local pickup only, especially larger or specialized items that are not a good fit for standard parcel shipment. When pickup is available, the product page or purchase flow will say so clearly.

Local pickup is coordinated in the Sacramento, California area after scheduling is confirmed. Customers should wait for confirmation before arriving and should be prepared to provide the name, order email, or other identifying details tied to the request.

If you need help with a special shipping request, a pickup-only item, or a delivery exception, contact the DripGrows team before or after checkout with the relevant product and order details.

Additional policies may apply to returns, refunds, or cancellations after a shipment is in progress, so please review the related store policies when needed.