DripGrows Legal
Accessibility Statement
How DripGrows approaches digital accessibility, current goals, and the best way to report a barrier or request help.
Our Commitment
DripGrows is committed to improving digital accessibility for people with disabilities and to making the storefront more usable for a broad range of visitors, devices, and assistive technologies.
We view accessibility as an ongoing part of product quality, not a one-time checklist item, and we continue refining the storefront as the site evolves.
How We Approach Accessibility
As the site develops, we work to improve structure, readability, interaction clarity, and responsive behavior across key customer flows such as product discovery, cart review, checkout, and support contact.
- Clear headings, labels, and page structure to make content easier to scan and understand.
- Readable typography, spacing, and color contrast choices that support legibility across devices.
- Keyboard-friendly interaction patterns where practical within the storefront experience.
- Ongoing review of forms, buttons, and shopping interactions that are critical to completing an order or submitting a support request.
Conformance Status
DripGrows is working toward partial conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Partial conformance means that some areas of the site may not yet fully meet the standard while improvements are still in progress.
Because the storefront changes over time, accessibility issues may be discovered after updates or through customer feedback. When that happens, we use the information to prioritize fixes and reduce barriers.
Third-Party Content And Services
Certain experiences on the site may rely on third-party services, such as payment interfaces, marketplace references, or external links. We encourage those providers to support accessibility, but some aspects of their content may be outside the direct control of DripGrows.
Feedback And Assistance
If you encounter an accessibility barrier on DripGrows, please contact us and include the page URL, the issue you experienced, and any device, browser, or assistive technology details that may help us reproduce the problem.
We welcome accessibility feedback and will use it to improve future updates to the storefront and support experience.
Contact and Requests
Report an accessibility issue
If you need assistance or run into an accessibility barrier, contact DripGrows and include the page, browser, device, and a short description of what happened.
Monday-Friday, 9:00 AM-5:00 PM Pacific
Most support messages are answered within 1 business day.
Contact the team through the site contact form for policy, order, pickup, and support requests.